Payment Policy

Accepted Payment Methods

We offer secure and convenient payment options to ensure a smooth checkout experience.
Currently, we accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal

All payments are processed in USD (United States Dollars) unless otherwise stated at checkout.

Payment Security

Your payment security is important to us. All transactions on Luuvis.com are processed through secure, encrypted payment gateways that comply with industry security standards.

We do not store or have access to your full credit card details at any time.

Payment Authorization

When you place an order, your payment will be authorized and charged at the time of purchase.

By completing your order, you confirm that you are authorized to use the selected payment method.

Pricing & Currency

All prices displayed on our website are listed in USD and do not include shipping fees, customs duties, import taxes, or VAT unless otherwise specified.

Any additional charges, including shipping costs, will be clearly displayed during checkout before payment is completed.

Payment Issues

If your payment is declined or fails, please check the following:

  • Ensure your card or PayPal account has sufficient funds
  • Verify that your billing information is correct
  • Contact your bank or payment provider for further assistance
  • If you continue to experience payment issues, please contact our customer support team for help.

Refunds

Approved refunds are processed in accordance with our Return & Refund Policy and will be issued to the original payment method used for purchase.

Refund processing times may vary depending on your payment provider.

Fraud Prevention

To protect our customers and prevent fraudulent transactions, Luuvis reserves the right to review and verify orders.

In certain cases, we may contact customers to confirm order details before shipment.

Contact Information

If you have any questions regarding payments or billing, please contact us:

Email: service@luuvis.com
Phone: +86 186 0627 6757 
Address: No. 262, Tinglin Road, Yushan Town, Kunshan City, Suzhou, Jiangsu 215335, China
Business Hours: Mon–Fri, 9:00 AM – 6:00 PM (UTC+8)