Luuvis is an online fashion brand specializing in formal and occasion dresses, including prom dresses, homecoming dresses, evening gowns, and special-occasion apparel. All products are designed to combine style, quality, and comfort.
Luuvis operates as an e-commerce business based in Suzhou, Jiangsu, China. Our design coordination and production management are handled locally, and we ship orders internationally.
Yes, we offer international shipping to most countries worldwide.
Available shipping methods and costs will be displayed at checkout based on your location.
Orders are typically processed within 7–15 business days after payment is confirmed.
Processing includes order verification, quality inspection, and packaging.
Customs duties, import taxes, or VAT may apply depending on your country’s regulations.
These charges are not included in the product price or shipping fee and are the responsibility of the customer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 24–48 hours to become available.
We accept returns within 14 calendar days from the date you receive your order.
Returned items must be unused, unworn, and in original condition with all tags and packaging intact.
Custom-made or personalized items are not eligible for return unless they are defective or sent in error.
For full details, please visit our Return & Refund Policy page.
Once your return is received and inspected, approved refunds will be processed within 3–7 business days and issued to the original payment method used for purchase.
Yes. We are committed to providing a secure and reliable online shopping experience.
All transactions are processed through secure payment systems, and customer information is handled according to our Privacy Policy.
Fast delivery
Non-contact shipping
Hassle-free returns
Secure payments
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