Luuvis is an online fashion brand dedicated to designing and providing formal and occasion dresses for customers worldwide. We specialize in prom dresses, evening gowns, and special-occasion apparel, focusing on quality craftsmanship, timeless design, and reliable customer service.

We operate as a legitimate e-commerce business based in Suzhou, Jiangsu, China, where our design coordination and production management are handled. By working closely with experienced manufacturing partners, we maintain direct oversight of material selection, tailoring, and quality control throughout the production process.

Our Products & Quality Commitment

At Luuvis, each product is carefully reviewed to ensure it meets our quality standards before being made available for purchase. We strive to present accurate product descriptions, clear images, and transparent sizing information so customers can make informed decisions when shopping with us.

We are committed to honest representation of our products and pricing, and we continuously improve our listings and policies to align with customer expectations and platform requirements.

Customer Service & Support

Customer satisfaction is a core part of our business. Our support team is available to assist customers with order inquiries, shipping questions, returns, and after-sales support.

Customer Support Email: service@luuvis.com
Phone: +86 186 0627 6757
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)

We aim to respond to all customer inquiries within 24–48 business hours.

Transparency & Trust

Luuvis is committed to transparency in all aspects of our operations. Detailed information regarding shipping, returns, refunds, and privacy practices is available on our website to ensure customers clearly understand our policies before placing an order.

We value long-term trust and continuously work to provide a secure, reliable, and professional online shopping experience.

If you have any questions about our company or services, please feel free to contact us at any time.